If more customers = more revenue, then customer retention needs to be at the forefront of your business. Retention360 is a customer experience platform that gives your team all the tools they need to retain customers and increase ROI. At our chore, we focus on one-to-one interactions to support customers during their negative experiences and keep them coming back so your bottom line never suffers.
By focusing on actual customer problems rather than general satisfaction surveys, you can get detailed feedback on problems as soon as they arise and provide solutions to alter your customer’s experience
We help implement our services into your existing system and provide support, insights and training to ensure your team is effectively utilizing our tools to improve your customer experiences.
The restaurant space has been particularly dynamic in 2022, with rising in-person demand coming off the pandemic and headwinds from supply chain shortages and staffing
There’s no doubt that the pandemic caused significant headwinds to restaurant staffing, though the industry has always struggled when it comes to the endless cycle
The pandemic influenced many changes across the hospitality industry. While some of these changes were temporary, many others permanently changed the landscape of industry. From
Get Started Today
Retention360 goes beyond the standard customer satisfaction survey. Our platform offers fact-based, customer-driven data that helps you identify specific customer experiences for a personalized solution.
