Support Business Growth with a Well-Trained Team.

Use our LMS to train new hires, upskill current staff, and boost employee retention.

Empower Employees to Create a Better Customer Experience

As you gather important customer feedback, use those insights to make actionable changes in your business. Relaying these changes to your staff doesn’t have to be complex or time-consuming–there’s an easier way to quickly inform staff on the latest updates.

Customizable Dashboards

Use automated embedded training modules to improve customer support team outcomes. Help them respond and adapt to issues raised by customers in a fast, timely manner.

Simple Progress Tracking

Track employee progress over time and improve KPIs. View response times and low-hanging fruit at a glance.

Customer Testimonials

Hear what our customers are saying.

Streamlined our customer support efforts

We were able to completely overhaul our customer experience team and turned what used to be a disorganized process into a streamlined approach. Saving us time & money, while building better relationships with our customers


Allowed for consistent responses to common problems

Our customer experience team would often miss negative customer reviews or provide insufficient responses to critical customers. With Retention360’ Sentiment Analysis tool we were able to automatically send pre approved responses to customers who were angry with their order

– Taco Bar

Increased Profits by 25%

Our customer experience team implemented Retention360’s software to gather contact information from our customers who decide to leave a review. We then reached out with special offers and promos encouraging our customers to come back. We’ve seen more repeat customers and are gathering critical consumer data!

– Burger House

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Retention360 goes beyond the standard customer satisfaction survey. Our platform offers fact-based, customer-driven data that helps you identify specific customer experiences for a personalized solution.