Use our LMS to train new hires, upskill current staff, and boost employee retention.
As you gather important customer feedback, use those insights to make actionable changes in your business. Relaying these changes to your staff doesn’t have to be complex or time-consuming–there’s an easier way to quickly inform staff on the latest updates.
Use automated embedded training modules to improve customer support team outcomes. Help them respond and adapt to issues raised by customers in a fast, timely manner.
Track employee progress over time and improve KPIs. View response times and low-hanging fruit at a glance.
Hear what our customers are saying.
We were able to completely overhaul our customer experience team and turned what used to be a disorganized process into a streamlined approach. Saving us time & money, while building better relationships with our customers
– Taco Bar
Our customer experience team implemented Retention360’s software to gather contact information from our customers who decide to leave a review. We then reached out with special offers and promos encouraging our customers to come back. We’ve seen more repeat customers and are gathering critical consumer data!
– Burger House
There’s no doubt that the pandemic caused significant headwinds to restaurant staffing, though the industry has always struggled when it comes to the endless cycle
The pandemic influenced many changes across the hospitality industry. While some of these changes were temporary, many others permanently changed the landscape of industry. From
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Retention360 goes beyond the standard customer satisfaction survey. Our platform offers fact-based, customer-driven data that helps you identify specific customer experiences for a personalized solution.