Quickly respond to at risk customers by prioritizing feedback based on intent and sentiment.
Retention360’s AI tools allow your team to prioritize responses to the customers that are most likely to affect your company’s bottom line.
Simple, straightforward prioritization tools let you spend your time on customers that matter most to your bottom line.
Give your team suggestions on problem resolution based on customers sentiment scores. Use suggested responses to work smarter, faster, and more efficiently.
Hear what our customers are saying.
We were able to completely overhaul our customer experience team and turned what used to be a disorganized process into a streamlined approach. Saving us time & money, while building better relationships with our customers
– Taco Bar
Our customer experience team implemented Retention360’s software to gather contact information from our customers who decide to leave a review. We then reached out with special offers and promos encouraging our customers to come back. We’ve seen more repeat customers and are gathering critical consumer data!
– Burger House
There’s no doubt that the pandemic caused significant headwinds to restaurant staffing, though the industry has always struggled when it comes to the endless cycle
The pandemic influenced many changes across the hospitality industry. While some of these changes were temporary, many others permanently changed the landscape of industry. From
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Retention360 goes beyond the standard customer satisfaction survey. Our platform offers fact-based, customer-driven data that helps you identify specific customer experiences for a personalized solution.