Prioritization Tools

Quickly respond to at risk customers by prioritizing feedback based on intent and sentiment.

Quickly Address At Risk Customers

Retention360’s AI tools allow your team to prioritize responses to the customers that are most likely to affect your company’s bottom line. 

Easily Identify At Risk Customers

Simple, straightforward prioritization tools let you spend your time on customers that matter most to your bottom line.

Generate Response Templates

Give your team suggestions on problem resolution based on customers sentiment scores. Use suggested responses to work smarter, faster, and more efficiently.

Customer Testimonials

Hear what our customers are saying.

Streamlined our customer support efforts

We were able to completely overhaul our customer experience team and turned what used to be a disorganized process into a streamlined approach. Saving us time & money, while building better relationships with our customers


Allowed for consistent responses to common problems

Our customer experience team would often miss negative customer reviews or provide insufficient responses to critical customers. With Retention360’ Sentiment Analysis tool we were able to automatically send pre approved responses to customers who were angry with their order

– Taco Bar

Increased Profits by 25%

Our customer experience team implemented Retention360’s software to gather contact information from our customers who decide to leave a review. We then reached out with special offers and promos encouraging our customers to come back. We’ve seen more repeat customers and are gathering critical consumer data!

– Burger House

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Retention360 goes beyond the standard customer satisfaction survey. Our platform offers fact-based, customer-driven data that helps you identify specific customer experiences for a personalized solution.