Boost your restaurant’s ratings by directly responding to customer complaints and collecting positive reviews to promote on Google and Facebook.
Retention360 is the premiere restaurant customer retention software. We help you get results fast by collecting customer reviews, promoting positive reviews on Google/ Facebook, and responding to negative customer reviews BEFORE they’re posted online.
Capture reviews and comments from social sites like Google, Facebook and Twitter. Use our AI sentiment analysis tools to decipher intent and identify at-risk customers. Easily respond to negative reviews to change your customer’s experience.
Use a single dashboard to collect online reviews and empower your employees to respond directly within Retention360. Get alerts for negative reviews and generate automated responses to cut response times down.
Increase your Google business scores and improve your search rankings by giving customers the ability to publish positive reviews on Google and other review sites right through your Retention dashboard.
Hear what our customers are saying.
We were able to completely overhaul our customer experience team and turned what used to be a disorganized process into a streamlined approach. Saving us time & money, while building better relationships with our customers
– Taco Bar
Our customer experience team implemented Retention360’s software to gather contact information from our customers who decide to leave a review. We then reached out with special offers and promos encouraging our customers to come back. We’ve seen more repeat customers and are gathering critical consumer data!
– Burger House
With millions of companies competing for consumer attention, it’s no secret that strong customer experiences are consistently the demarcating line between successful businesses and those
In a world increasingly dominated by automation, it’s no wonder that restaurants are turning to artificial intelligence (AI) for help with their customer service. After
In their 2018 CX review, Gartner predicted that customer experience would become the key differentiator for 81 percent of businesses in the years to follow.
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Retention360 goes beyond the standard customer satisfaction survey. Our platform offers fact-based, customer-driven data that helps you identify specific customer experiences for a personalized solution.
