Capture valuable customer data and insights to make the right decisions for your restaurant and drive business growth.

Take Control Of Your Customer's Feedback

Use custom survey’s to pinpoint pain points and address areas of improvement within your organization for improved customer experiences.

Ask The Right Questions

We work with you to design intelligent surveys that give insights to improve your operation and generate actionable feedback.

Offer Diverse Feedback Options

Go beyond basic feedback options & allow your customers to share photos, videos and voice notes expressing their concerns.

Send Surveys via Multiple Platforms

Meet your customers where they are & get feedback through email, SMS, phone or social media.

Customize Surveys

Brand your surveys & make them feel like ‘you’. Add custom formatting, styles, and questions for a better experience.

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Trusted By Restaurants Across The Country

Customer Testimonials

Hear what our customers are saying.

Streamlined our customer support efforts

We were able to completely overhaul our customer experience team and turned what used to be a disorganized process into a streamlined approach. Saving us time & money, while building better relationships with our customers


Allowed for consistent responses to common problems

Our customer experience team would often miss negative customer reviews or provide insufficient responses to critical customers. With Retention360’ Sentiment Analysis tool we were able to automatically send pre approved responses to customers who were angry with their order

– Taco Bar

Increased Profits by 25%

Our customer experience team implemented Retention360’s software to gather contact information from our customers who decide to leave a review. We then reached out with special offers and promos encouraging our customers to come back. We’ve seen more repeat customers and are gathering critical consumer data!

– Burger House

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Retention360 goes beyond the standard customer satisfaction survey. Our platform offers fact-based, customer-driven data that helps you identify specific customer experiences for a personalized solution.